1. Information We Collect
1.1 Information You Provide:
- When you make a purchase or create an account, we collect personal information such as your name, address, email address, and other relevant details necessary for the transaction.
1.2 Automatically Collected Information:
- When you browse our website, we automatically receive your computer's internet protocol (IP) address, which helps us understand your browser and operating system to enhance your experience.
1.3 Email Marketing (if applicable):
- With your permission, we may send you emails about our store, new products, and other updates. You can unsubscribe at any time by following the instructions provided in our email communications.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill orders.
- To improve our website and services.
- To send you updates and promotional emails if you have opted in.
- To enable access to your information by authorized third parties, joint ventures, and agents for the purpose of providing services related to the website and marketing activities on our behalf.
3. Information Sharing
We may share your personal information in the following circumstances:
- To facilitate commercial transactions with other users of the website.
4. Email Policies
You have control over the emails you receive from us. If you wish to unsubscribe from our communications, follow the instructions in the emails. Note that it may take some time for your opt-out request to become effective.
5. Deleting Your Information
If you want your personal information deleted, please contact our Customer Services department using the provided email address. Please be aware that deleting certain information may result in the cancellation of your website registration and access to specific features.
We take measures to safeguard your information. Your data may be transferred or maintained on servers outside your state or country, but we maintain security procedures and features to prevent unauthorized access.
We will never request sensitive information, such as credit card details or national identification numbers, through non-secure or unsolicited communications.
9. Contact Us
Last updated: 28/10/2023
Thank you for trusting Surovi with your personal information